Terms and Conditions

Terms & Conditions

Welcome to Sèra Beauty Co. By accessing our website or purchasing from us, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

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1. General

Sèra Beauty Co. provides premium products intended for personal use. By using our website, you confirm that you are at least 18 years old or have permission from a legal guardian.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

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2. Products & Information

All product descriptions, information, and pricing are subject to change without notice.

While we strive for accuracy, Sèra Beauty Co. does not guarantee that all product descriptions or content are error-free, complete, or current.

Our products are sold for wellness and lifestyle purposes and are not intended to diagnose, treat, cure, or prevent any medical condition.

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3. Orders & Payments

* All orders are subject to availability and confirmation
* Full payment is required before orders are processed
* Once an order is placed, it cannot be cancelled or modified

We reserve the right to refuse or cancel any order at our discretion.

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4. Pricing

All prices are listed in South African Rand (ZAR) and are subject to change without notice.

Sèra Beauty Co. is not responsible for pricing errors but reserves the right to correct them if they occur.

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5. Shipping & Delivery

We aim to process and dispatch orders promptly.

* Delivery times are estimates and may vary
* We are not responsible for delays caused by couriers or external factors
* Risk passes to the customer once the order has been dispatched

Please ensure all delivery details are accurate when placing your order.

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6. No Returns & Refunds

Due to the nature of our products, all sales are final.

We do not accept returns, refunds, or exchanges.
(Please refer to our No Returns Policy for full details.)

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7. Damaged or Incorrect Orders

If your order arrives damaged or incorrect, you must notify us within 24 hours of delivery with photographic proof.

Failure to do so may result in your claim not being processed.

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8. Limitation of Liability

Sèra Beauty Co. shall not be held liable for:

* Any misuse of products
* Adverse reactions or individual sensitivities
* Indirect, incidental, or consequential damages

Customers are responsible for ensuring products are suitable for their personal use.

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9. Privacy

Your personal information is handled in accordance with our Privacy Policy. We respect your confidentiality and ensure discreet packaging and secure handling of all orders.

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10. Intellectual Property

All content on this website — including logos, images, text, and branding — is the property of Sèra Beauty Co. and may not be copied, reproduced, or used without permission.

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11. Governing Law

These Terms & Conditions are governed by the laws of South Africa. Any disputes will be handled within the appropriate legal jurisdiction.

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12. Contact Information

For any queries, please contact us:

📱 WhatsApp: 072 557 2051
🌐 Website: www.serabeautyco.co.za